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Professional Development Modules

Online Business School provides a unique and completely flexible approach to the way you train and develop your team. Offering over 150 standalone upskiling modules with university progression to full Undergraduate and Postgraduate Awards, all online, on any device and in your own brand, Online Business School is the natural choice for your business.
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Hospitality and Hotel housekeeping

Housekeeping is often overlooked but is in fact a very important department within the hotel as the team members...

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Food Safety & Hygiene

This unit consists of nine lessons corresponding to its three learning outcomes. The first three lessons focus on the...

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Contemporary Issues

The hospitality industry is a large industry which is made up of those businesses that offer one or more...

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Employee engagement

To create a competitive advantage, the organisation would first need to create an employee engagement strategy with a clear...

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Quality Management

Quality is one of the most important factors, which a hospitality organisation has to consider in order to be...

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Food & Beverage operations

This unit consists of twelve lessons corresponding to four learning outcomes. The first three lessons are concerned with roles...

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Training & CPD

It is a well-known fact that the hospitality industry generally suffers from a very high staff turnover rate. However,...

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Accounting and Cost Control

Finance is the lifeblood of any organisation and this unit examines its importance to a business environment. Accounting provides...

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Revenue Management

Revenue management is the application of disciplined tactics that predict consumer behaviour and that can optimise product availability and...

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Hotel Front Office Operations

Front Office is an important department in the hotel and often referred to as the ‘heart’ or the ‘centre’...

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Business Planning

A business plan is a written document describing the nature of the business, the sales and marketing strategy, and...

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Events and Conference Management

In this unit learners will understand the operational issues that underpin successful events and conference management. This unit examines...

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