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Modules available:

Develop techniques to sell products and services effectively over the phone.

Learn the essential skills and strategies for successful sales professionals.

Explore best practices to improve sales performance and achieve targets.

Gain confidence and skills to deliver clear, persuasive, and engaging presentations.

Master techniques for starting and finishing sales conversations successfully.

Understand the fundamentals of marketing and its role in business growth.

Learn to plan, implement, and evaluate marketing activities effectively.

Explore the 4 Ps (Product, Price, Place, Promotion) and how to apply them strategically.

Understand customer needs and deliver exceptional service experiences.

Learn techniques to provide consistent, high-quality service that builds loyalty.

Discover strategies to manage relationships and improve customer retention.

Develop skills for handling customer enquiries, complaints, and support via call centres.

Explore digital marketing tools and strategies to reach and engage online audiences.

Learn to create actionable plans that drive marketing and sales results.

Develop skills to design long-term marketing strategies that achieve business goals.

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